Mycelian.app
You didn't open a brokerage to chase paperwork at 9 p.m.
Mycelian runs the back office that fixes your capacity problem — every lead answered, every file graded, every deadline watched, for less each month than one back-office salary.

The Bottleneck
Your sales team isn't your ceiling.
Your back office is.
Producing loan officers fell 46% in two and a half years — brokerages aren't losing because they can't sell. They're losing because they can't scale the back office fast enough to keep up. (National Mortgage Professional)
Leads after hours
A borrower reaches out at 9 p.m. and waits until tomorrow. Most shops answer it in the morning — after two competitors already have.
Operations bottleneck
Whatever one processor can carry is your ceiling. Every additional file creates another stack of repetitive work for people who are already at capacity.
Compliance exposure
Important clocks, conditions and disclosures shouldn't depend on someone remembering to check an inbox.
Leadership blindness
You shouldn't need three conversations to understand what's happening across your pipeline.
One System
One back office. Running 24/7.
Not a stack of separate products — one managed operations system, running inside your brokerage, putting the whole pipeline on one screen: The Desk. Automation, AI agents, and a leadership command center in one place — we build it, operate it, and improve it.
Your team, your names. Every deployment is named and voiced to your company's culture — Sophie, Lonnie, Grace, and Lex are what Presto calls theirs. Yours will be your own.
Mycelian does the work. Your licensed people make the decisions.
The system surfaces, tracks, flags and runs the defined steps. Every judgment call that needs a licensed professional comes back to you.
What Mycelian doesn't do
- It doesn't make lending or credit decisions.
- It doesn't replace your licensed professionals.
- It doesn't post anything without your approval.
- It doesn't pool your data with other clients'. Your infrastructure is your own.
- It doesn't hold your data hostage. It exports within 30 days, in standard formats.
- It doesn't act unseen. Every agent action is logged.
The Transformation
Same brokerage.
Different operating capacity.
Cost of Inaction: Every missed or delayed lead is a commission walked out the door — worth roughly $2,000 to $4,000 on a typical loan, on top of what you already spent to generate that lead in the first place.
Before Mycelian
- 9:07 PM
- Lead arrives. Nobody answers until morning.
- 1003
- Borrower submits it. Someone starts processing tomorrow.
- Pipeline
- Owner asks several people for an update.
- Deadline
- Lives in someone's inbox or memory.
- Growth
- Means another hiring decision.
With Mycelian
- 9:07 PM
- Lead is answered and routed immediately.
- 1003
- Information is processed and organized before human review.
- Pipeline
- Leadership sees the state of the business in one place.
- Deadline
- System watches the clock and surfaces exceptions.
- Growth
- Operational capacity expands without another payroll layer.
What It's Actually For
This isn't insurance.
Stopping the leak is the part you can measure first — the 9 p.m. lead that got answered, the condition that got chased, the file that didn't go quiet.
But that's the floor, not the point. The point is that once the back office stops being the thing that limits you, everything downstream changes: how many loan officers you can carry, how many states you can be licensed in, how much you can say yes to.
You don't buy this to stay the same size more efficiently. You buy it to stop being the reason you can't grow.
FAQ
Questions, answered plainly.
That’s what the partnership is. We monitor it around the clock, step in when something needs attention, and keep it current. You’re never buying a tool and getting abandoned — it’s our operations team running in your shop.
You’re not re-tiered mid-term. A cap-and-overage allowance — roughly twice your signing volume — absorbs the growth at a modest per-file rate until your term renews. At renewal, your rate resets to match your real volume, in either direction.
No penalty for leaving — we operate on good faith. Written notice, 30 days, done, mid-term or not. Anything already in flight stays on-system through that window so nothing gets stranded mid-close. Your data exports in standard formats, always yours, within 30 days.
Every Mycelian build is custom — wired to your office, your LOS, your people. It isn’t a shared product you subscribe to and swap out next quarter. The term matches what’s actually built: a system made once, for you, meant to run for years.
About 6 to 8 weeks — 71 calendar days at Presto. The audit sets the speed: the better we map your shop and the faster we get access, the sooner it ships.
Encrypted in transit and at rest, access restricted to authorized roles. Every agent action is logged — your audit trail builds itself.
See the full compliance & security detailYou won’t need to once we’re live. Contacts, segments, every touch across every channel, marketing ROI, and your compliance clocks all live on one system already — it’s not a separate bill, it’s already in the Retainer.
See the full CRM comparisonThe Boutique tier was designed for shops running up to 15 active loan files a month. Presto isn’t a giant either — that’s the point. Small shops feel missing infrastructure most.
Whatever you already run. Presto’s build wraps Calyx today, importing files via MISMO 4.3 XML. Your own LOS gets mapped during the audit and wired in at Build — we connect to what you have, not the other way around.
It replaces the 11 p.m. catch-up, not your people. Your team stops doing robot work; the robots don’t do the judgment work. You stay the licensed professionals.
Most teams don’t feel replaced — they feel relieved. What this takes over is the part nobody enjoys: chasing status, answering the same question at midnight, hunting for a file. Your people keep doing the part that actually needs a person.
It doesn’t get less yours — it gets named after your own culture. Presto’s agents are called Sophie, Lonnie, Grace, Lex; yours would be whatever fits your shop. And you’re never handed off to a stranger, either — the same person is with you before, during, and after. This runs your operations. It doesn’t replace what makes the place actually yours.
Each office gets its own system. Your build fee drops with every office you add. Your monthly retainer stays the same for each one.
See multi-location pricingFair, and we’d rather you go in skeptical than sold. This isn’t a slide deck — it’s running right now, and we’ll tell you plainly what isn’t finished yet too. You’re also not talking to a sales rep — you’re talking to the people who built it, including the architect who’d build yours.
Meet the architectIt would be, if it were still a pitch. It’s not — it’s a real system, running right now for a real brokerage, built by a named architect you can actually talk to. Nothing here is theoretical.
You don’t have to understand the machinery to trust what it’s built around: your human touchpoints, not around you. This was designed to elevate you, not blow past you: it surfaces, tracks, flags, and hands the actual judgment call back to you every time. You stay the licensed professional; the system’s whole job is surfacing what would otherwise be missed, before it reaches you.
A mycelial network is decentralized and autonomous — millions of threads sustaining an ecosystem without a central manager. That’s the system, for your brokerage.
Included, Not Bolted On
One system. Not a stack of subscriptions.
Every channel, one thread
Call, text, email, WhatsApp — logged the moment it happens.
Compliance built in, not bolted on
Disclosure clocks live on the same record as every touch.
Your own isolated infrastructure
Never pooled with another client.
Every agent action is logged
Your audit trail builds itself.
Proof
It's not a promise. It's running.
One minute. How Mycelian actually runs.
What if your brokerage had an operations team that never clocked out?
This is Mycelian in action.
One back office running on one screen — the Desk.
Every file. Every lead. Every deadline.
Covered around the clock.
A borrower file moves. It's already graded.
Green, yellow, or red.
Before a processor touches it.
Every morning your chief of staff greets you with what closed, what's pending, and what needs a decision.
You simply decide.
Loan officers run their own borrowers through the same system.
Every milestone rolling back up to this one screen.
Stop chasing the paperwork.
Start running your brokerage.
This is Mycelian.
Presto Home Loans, Daly City, California
As of September 2026
- Response time: 1–2 weeks → under 5 minutes
- 207 new leads since June
- 27/27 calls caught & escalated instantly
- 30,727 automated checks on files, clocks and agents
- Live in 71 days, start to finish
The Economics
Your growth shouldn't require
another payroll decision.
Hire for it | The $99/mo tool | Mycelian | |
|---|---|---|---|
| Time to capacity | Recruit, train, ramp — 2 to 4 months | Live in an afternoon — but it only ever does the one thing | Full capability from the day it goes live |
| Cost | A salary, benefits and payroll tax, every year | $99/mo, but capped at answering questions | Less each month than one salary, fixed |
| What it actually does | Whatever one person's capacity allows | Answers what it's told to. That's the whole job. | Runs your operations — a full team's worth |
| Compliance | As good as their training, and no one's checking their work | Avoids it entirely — too risky for a bolt-on tool | Built compliance-aware, by design |
| When it's tested | They leave, and the knowledge leaves with them | Hits its ceiling the moment you need more than FAQs | Absorbs the spike. Nothing walks out the door. |
Against your other real alternative — a custom dev shop — our estimate for a build like this: $132,480 and 13 months; firms that do this at enterprise grade start at $50k and run past $200k. Mycelian is the compliance-grade middle: live in about 6 to 8 weeks, at the size of your shop.
Ready to stop paying for tools that don't talk to each other?
Book a 20-minute conversationYour Numbers
What would this look like for your shop?
Term
Mycelian, Boutique shop
$161,500 over 3 years
Pays for itself at about 1.2 extra closed loans a month.
Break-even = your monthly retainer ÷ what you earn on a closed loan. It's arithmetic, not a promise of more loans.
Every 9 p.m. lead answered and every file graded before your processor touches it. Mycelian doesn't replace your processor. It lets the one you have carry more files.
Back-office hire figure: $50,900/yr average US mortgage loan processor base salary (ZipRecruiter, 2026), loaded to $72,714/yr for payroll tax & benefits at 30% of total compensation (BLS Employer Costs for Employee Compensation, private industry, 2026). Hire count assumes a traditional shop adds a second processor around 16 active files a month and a third around 31 — Mycelian's own staffing experience running a brokerage, not a third-party study. Mycelian figures are published pricing, not estimates.
Pricing
Priced to the size of your shop. Nothing hidden.
2 of 3 spots remaining
Founding client
First 3 clients only, any firm size — first come, first served
- Discounted build + flat retainer, life of term
- Named case study & testimonial
- 15 LO Portal seats included
- One brokerage per market, exclusive
Boutique shop
Up to 15 active loan files/month
- 15 LO Portal seats included
- One brokerage per market, exclusive
- First month of retainer free
Producing team
16–39 active loan files/month
- 30 LO Portal seats included
- One brokerage per market, exclusive
- First month of retainer free
Pricing is the same in every state, plus applicable taxes for your region. Every engagement runs a 3-year initial term, renewing at 2-year terms after (why a 3-year term?). Running more than 39 loan files a month? The audit sizes it and quotes it directly — fixed, in writing. Your market is your Metropolitan Statistical Area (MSA), as defined by the US Census Bureau.
How the Process Works
Three steps. The audit is why it's fast.
01 — The Audit
- • Maps every human touchpoint in your office
- • A competitive heat map + SWOT for your market
- • 1–2 weeks, fixed-quote build plan
- • Credits in full if you build within 15 days
02 — The Build
- • Full agent team, deployed and working
- • Live in 6–8 weeks
03 — The Partnership
- • We staff, watch, and tune it
- • An operations department that never calls in sick
Stop chasing the paperwork.
Start running your brokerage.
Your operations team, working while you sleep. That's not a promise — it's what's already running. Let's build yours.
2 of 3 founding spots remaining · One brokerage per market
Not in mortgage?
Mortgage is where we proved it. It isn't where it started.
Mycelian is an operating system for businesses whose growth is capped by human administration. The same architecture already runs a compliance consulting practice, a records-verification system, a financial-markets system and a publishing engine; Presto was the first build made for mortgage. If your leads go cold overnight, your paperwork piles up, or your deadlines live in inboxes, spreadsheets and people's heads, we take on a small number of builds outside mortgage each year.
What keeps falling through the cracks? Tell us